Get Fit 24/7 of Merced - Merced, California

Reg J.

This used to be such an amazing gym, and unfortunately you can't say that anymore. The condition and upkeep of this facility has only gotten worse as the days go by. The fitness equipment pretty much so has a 90% chance that the ability to log in for your workout is not working, even when I spoke with the staff at the gym they were a non-responsive chorus of what do you want us to do about it. Well what I would like you to do is your damn job nothing more nothing less. This gym is so damn lazy they won't even change the clock on the wall to display the correct time This could be easily remedied with a digital clock but they have this 1950s schoolhouse clock that either has not had batteries in it since 2022 or someone just doesn't want to reach above the vending machine to take the clock off the wall and that is pretty sad and lazy ass right there. They stress that you should keep machines cleaned and wipe down after use, well if they didn't run out of wipes almost every other day then that could possibly happen, so if you can win the disinfectant white lottery and be able to actually clean your machine you're in a good space If not you're just going to go ahead and hope that your saliva or a bottle of holy water and baby oil is located completely near you so you can wipe something on the machine If not you'll just do what most people do and that is absolutely nothing.

My experience today I went in to see if I can get a replacement key fob to get into the gym, keep in mind that I did not lose it it actually broke where the key ring was supposed to go. In my confused hopeful demeanor I was figuring that this would be a quick switch out and I can put my membership key back on the key ring, well that didn't happen I was told by the person in the office that the replacement key ring will be $59 yes $59 for a fob that was not lost because it was in my hand and if you don't know the gym you must use a fob to get in at 24 hours a day. So I'm guessing since the gym does not want to come up to modern standards we have to just use the keys that we have and hope that the codeine keebler elves can make us a lower cost version especially with all the money that we pay to use this gym. The sad part being at least planet fitness has an app to enter the gym but only if you could actually get in there and use the equipment. That's a story for another time. So just disappointment for a unreasonable amount of money for membership and it is truly sad that they can't get their act together.

Pro tip find another gym

Chav 2.

I enjoy this gym, BUT I ENDED UP GOING TO THE GYM AFTER 11PM AND NONE OF THE GATES FROM THE PLAZA WOULD OPEN TO LET ME IN, REGARDLESS OF HOW CLOSE YOU GET TO THEM. Was never even warned or told what to do about this situation. It let me exit after 1am on a previous occasion, but thats beside the point. So much for it being a “24/7” gym

Adriaan F.

Great gym. But would be nice if the vending machine took Card. I bring cash & now it says CHANGE only. How are you going to bring in a vending machine for energy drinks that doesn’t even work properly.

Angel V.

As a gym, this place is great. It has decent equipment, it has plenty of space, and overall clean for the most part. My main issue is the maintenance of this place. The wipes are almost always empty, the trash is usually spilling out, and there is literally no toilet paper every time I’ve had to use the restrooms. I enjoy the early morning workouts so if someone is able to make sure everything is restocked before your office hours that would be awesome.

starkiller2345

Been going to the gym for many years and sadly seen such a huge decline in management. The staff is not very welcoming. It seems like all they care about is how much money they can get from you. From “cleaning fees”, to sudden price changes without notice. Then when you call the desk person, Valerie from Newman, she is not helpful at all. Very rude and does not care to resolve anything. Whenever something arises she loves to pull out that the owner is her nephew card. She also loves to believe you can read her mind and never explains anything in detail, thus causing over charging, followed by her saying “i assumed you knew”.
The owner as well does not seem to care much about his clients feedback and quickly suggest that we can look for another gym knowing that there is not another gym for miles. if we have just a small issue. I understand as an owner he has more responsibilities opening new locations, whilst ignoring and not maintaining the gyms he has opened. When I had noticed I was getting overcharged for 2 months i had it brought up to Mikes attention and he of course took care of it. I had asked Mike if he can reimburse me for 2 months since it was their fault I was getting overcharged and seemed like the logical thing to do since i did not get refunded the money back from the overcharge. Mike then said he couldn’t do it because it was not Valeries fault for the over charge it was my fault. I took a step back and was shocked how quickly he made me feel belittled and stupid. Instead of taking ownership for what valerie said she insisted that she had no recollection of saying certain details. Whatever happened to the customer is always right.
I know it may seem like im the only one who is complaining but i assure you there are others who are complaining about the same thing.

I WARN PEOPLE. THIS GYM IS NOT IN THE BEST INTEREST OF PEOPLE RATHER THEMSELVES.

J S.

My experience there has always been great, the owner is a cool dude & the staff is nice.
Only thing I would complain about is people blow up the bathrooms and there is no fan to get rid of the stank. I guess courtesy flushing is no longer a thing but we should really bring it back lol

Michael K.

Very unprofessional gym,you cannot get in touch with managers. I had a family emergency and live in Georgia. I was working up there for a short job and they will not let me cancel they are turning me into collections. I offered to get the contract faxed over. This place is not even worth one star.

jessica M.

Very unprofessional gym in terms of management. Can’t get through to a manager to talk over membership terms. Got told that the manager “didn’t want to talk to me” because it’s not her concern. That level of unprofessionalism blows my mind. Definitely not the gym you want to go to over here either. Their services are not the best.