PURFIT ATHLETIC - Palm Desert, California

LoRayne H.

It’s unfortunate that the front desk manager has zero customer service skills. As evidenced by his surly demeanor. I’m moving into the area and wanted to test drive a few gyms to see which one would be the best fit. This is not the one I’ll choose. Although I was denied the week pas by him, I would have been happy to pay for a day pass had his behavior been amenable. Not what you say-but how you say it.

I’ve been in the nutrition & fitness industry for over 30 years as a National Educator & Proctor for many certification agencies and rarely have I encountered this situation.

Todd S.

I have been a member of Pure Fit for five years. This is absolutely, positively the best gym in town. The staff including Robert, Omar, Brenda, Phil, Peter, Jacob and everyone else is professional, courteous, and friendly.

The equipment is top-notch and well maintained. The gym itself is a spacious and well laid out. The members are friendly. The hours very good. Overall, a great experience and I would highly recommend this gym to anyone contemplating a new membership.

Ashlee F.

I’ve heard a lot of good things about this gym and wanted to give it a try. When I walked through the door, the employee by the name Omar helped me in the worst ways possible. He was very rude and looks as if he hated being there. Employees that guests first see when they walk through the doors should be inviting and wanting to help. Omar was the complete opposite. Just because of this employee, I’ll be going to Planet Fitness from now on.

Heidi A.

I have been a gym goer for decades. I have had a lot of training and taken a lot of classes. I have achieved my best results with Omar’s semi private class. His personal attention to each exercise and hand picking the trainers that teach the class is exceptional. Omar has given me invaluable insight on my particular strengths and weaknesses to get me in the best shape of my life. Omar is genuinely interested in the success of the PurFit client.

Brian L.

Coming to this gym was always a good experience until a staff member named Omar started to give me attitude and showed his true colors when I had done nothing to him. Do not come here unless you want a bad experience when trying to workout.

Z M. B.

This gym best gym in the desert Omar Fitness Director one of the best around knowledgeable great customer service the whole team excllent!

romuald P.

Come to the Recover Me center where pain relief could be just minutes away. Near infrared & Red light bed, Cryotherapy, Compression therapy and a Infrared Sauna. I have used the Red light bed often always get good results Romuald Partyka.

Pam H.

I have paid membership fees for 2 of my grandsons who live in Palm Desert for a couple of
years. They live in Palm Desert, we live in Arizona.
One grandson moved to San Diego ( college) so I called PUREFIT Gym and talked with a very nice guy and asked him if I could transfer one of the memberships to their younger sister and was told no problem. He took her name and information.
She has been going since last November. I noticed on my credit card that I’ve been not only charged for 2 memberships but THREE . The cancellation was never enacted. I called to ask what happened and the “ manager” Brenda, said that I never sent in a cancellation email. WHAT? No one ever told me I had to! She claimed that their records indicated that I had talked to a lady who told me that. I NEVER talked to a woman and no one ever told me I had to send an email. So they will not reimburse the $210. We are elderly, on a fixed income and this is huge for us. She was rather rude, direct and matter of fact. Was not going to budge. She acted as though she didn’t believe me and I ABSOLUTELY was never told to send in a cancellation email. You feel really helpless when you have no recourse. It makes me so sad.