Calphin Swim Academy - Dublin, California

betta B.

Both my kids started learning swimming at Calphin Dublin in August 2023. It has been a year and a half now, and they have made remarkable progress. Both of them began as beginners, and now one has advanced to the Racer level (advanced), while the other has reached the Glider level (intermediate). They have thoroughly enjoyed their swimming experience at Calphin.

The coaches are skilled, and the staff is friendly. Coach Lexi and Coach Lucy were their favorite coaches when they were beginners. They were patient, encouraging, and helped them build confidence in the water.

They now offer makeup classes, which is convenient if you miss a regular session.

J J.

One of the least special needs friendly places I’ve been to in a long time. I’m a working parent and I have just enough time to pick up my kid from school and change him in the changing room before his class. He’s seven and cannot change himself, but signs were posted banning me from changing him in the girls’. There is one single stall handicap restroom for changing children of the opposite gender who are older than four that is literally always full before and after his class. When we used the showers on the pool deck to rinse off (as indicated by their sign) we were told “these are actually the coaches showers” so we needed to hurry along. The general feeling they communicated was that they don’t care about my child, and they will do the bare minimum to meet his needs as legally required but they feel it is a great inconvenience to them.

Outside of special needs, the coaches are unfriendly (shouting, grumpy, unkind such that my younger son did not want to go back to class after the first few sessions), the pools are tiny, and the locker rooms are very small. Their policies are borderline predatory, with no refunds given ever, and no make up classes offered (unlike MANY other swim schools in the area). The only thing positive I can say is the front desk staff were always friendly.

Hong C.

My Daughter has been learning swimming at Calph Swimming (Dublin) for over a half year! She really enjoyed the swimming lessons here and love the interactions with her coaches! Highly recommend it!

trompoly M.

Just like any scam business, they prey on us not reading their policy. I'll take that hit. That's on me.

Putting refund policy at 3 days after payment is bullshit. Any way you cut it. Bullshit. Please read this now and pass it on. Because a scam business will never tell you.

"You signed and agreed to the policy." That's what they'd say. "Come register early and get in now." That's what they would also say. So if we register early and pay early then you are locked in. Sorry no refund for you. "You did self enrollment" That is literally their sales tactic when you walk up to their front desk..."oh you can do self enrollment." So they don't have to help you.

We want to leave and take our business elsewhere or for whatever the reason is. You are out of luck. Their policy is to protect their scam business. Not customer service or customer care. Because they don't care.

Swimming lesson is just ok. That's what prompted our search for other activities for our child to do anyway. The coach during timed sessions asked my child what time they had. Again, they prey on parents being on their phones and laptops. They keep kids in the same group levels probably longer than they need so they squeeze more seasons out of us.

They changed their “certification” to vague star systems and I looked at the determining factory from one star to the next star was 1 sec off. 🥴 You don’t have enough stars you stay at the same level.

Rokin G.

Don't go here if you want your kid to learn swimming correctly and get confidence. My kid went here for a whole year and her love swimming keeps reducing because the way they treat kids and their teaching. Most of the instructors for kids don't seem professional, just somebody doing it part time . And when you complain about a instructor , what they give a bad certification to the kid. After going 1 year here and been promoted thru 2 classes our latest instructor gave feedback that our kid is scared of water , Seriously such vengeance with kid coz we complained he was not teaching properly. Never ever take ur child here.

Xiaodong F.

My son has been training in this place for 6 years so far, great coaches, friendly staff. in particular the chief coach / owner, coach Wang, a former world champion. She is fantastic at coaching with great methods and insight, highly recommended!

Swati S.

I had a very bad experience with this swim school. Just sharing my feedback so people think twice before sending their kids to this swim school. Firstly, their swimming pool is very dirty and has bandages lying at the bottom of the pool. I have complained several times but no action has been taken. Secondly, getting access to the coach is not possible as they are always busy. Their trainers change every other day. My kid had multiple trainers for the same session. They have no means of sharing the progress and parents just needs to assume that the kid is doing okay until the actual test day. My two cents will be to stay away from this swim school as much as possible.

Lei Z.

My son is in the Crawler 1 class and he has a sub coach today. I didn't know the sub coach but she looks like a pretty experienced instructor to me at the first look. There're five students in this class. During the class the coach asks each student to circle swim one by one. I noticed in about 10 minutes with four rounds of circle swim, the Coach only have the other four students swim one by one leaving my son at one side of the water without coaching him at all. He is the youngest but not the lowest level swimmer in this class. I went into the pool area and asked the coach the reason he was not being coached or asked to swim. The coach said she needs to keep him safe and doesn't want him to swim by himself. I said I know you're coaching and protecting each student during their swim, I still don't understand why he's not asked to swim. Without further answering my question, she asked me a question "DO YOU KNOW WHOM I AM?" I was shocked and replied "I don't know who you are Coach and I don't think that matters. Each student in the class should get equal opportunity of practice. " Then she called an employee on the poolside and asked him to tell me who she is. The man told me she's Coach Wang, the owner of this business. At that moment, I realized she's the Olympic medalist Xiaohong Wang who opened this business. However, so what? I told the man it doesn't matter who she is again. Each student should get equal opportunity to practice since we paid the same price. I didn't get further opportunity to talk to Coach Wang after this, and I'd like to say something to our Olympic Medalist Coach Xiaohong Wang here " Hi Coach Wang, It's very nice to meet you today. BTW, I came to the States for 21 years, and I never heard anyone saying DO YOU KNOW WHOM I AM since then. Also, if you can't perform as a normal coach like your employees do, please stay away from the pool. "