Gold's Gym - Watsonville, California

Nebula

The gym is great but information about contract is deceiving. I was told I had to pay the full remaining balance of the contract if I want to end it & I found out I could pay $100 to end it while reading the small letters of the contract. It’s sketchy because they basically kept $900+ from me instead of the $100… and now add the random maintaining fees? The gym is scamming people. They also say there’s a woman’s section only & when I complained on a creepy man going in there I was told they couldn’t deny him services?

KM FM

Disclaimer: I travel for a living and I use Golds Gym all over so I know the protocol for when coming from out of town and Before even entering I was treated quite rudely.

As a golds member I’m usually greeted with a hello and or good (morning/afternoon/evening.)

Not a deep aggressive or rated attitude saying to me, “your from Texas.”

Not a hello or good morning like he gave others who came in before or after me. I am not deaf I can hear very well.

He unfortunately did not have a name tag on just a black team member shirt so no real way to identify but give a description so if Golds wants to actually get this resolved they can reach out directly to me and we can work this out. I clearly parked in the first handicap spot which allows the desk person know I’m disabled since my plates have a wheelchair on them.

Then immediate stated it’s private and demanded my id still not a hello or good morning. I definitely understand coming from a different state there is a process with Golds again been to plenty of other Golds not in Texas, it’s all about the treatment. Then asking me my name and having made a copy of my id and tag without even letting me know he was gonna do it just demanding I give him things. Then he went as far as questioning my name and what I want to be called. No conversation as to what he is doing or why. In fact it made me feel very unwelcomed that I’m unwanted in this Golds Gym. I come to workout just like everyone else not to be treated rudely at 4:00 am pst.

It’s sad that someone gets the most unwelcoming welcome at 4 AM.

The equipment looks practically brand new, and has minimal wear and tear.

The restrooms are hidden and can be hard to find if your not given a tour or at least explained where things are.

Heads up bathrooms are to the right of the front desk pass the stairs to the left.

To use cardio equipment you need to go upstairs.

There is an outdoor workout area as well more for cross fit training.

The bathroom for it just being opened was a mess. I’m not sure if it was cleaned the night before or not but I didn’t take a shower due to the locker room situation I’ll be heading back to a Planet Fitness for that, since I know there’s is clean.

When I was working out downstairs the front desk guy kept starring at me and I just felt so uncomfortable.

My experience was not one I would have ever expected due to the Golds Gym standard yet to my surprise I had the complete opposite experience.

This is why the two stars is based on the experience overall.

Breezy Flores

terrible establishment drive elsewhere or check out body-zone way better gym. if you sign a contract make sure you know it will be virtually impossible to cancel. if you try and cancel early they will charge you 300$ and if you wait until your contract ends they will charge you an extra month "its takes 2 weeks to cancel" manager is never available. management is trash and they shut the lights off 10-15 prior to closing at times. cleaning ladies will be inside the locker rooms while people are changing. just all around terrible gym. go to bodyzone or todal but stay far far away from this scam of a "gym"

Bianca

SCAMMERS!!! Stopped going to their Watsonville branch due to their service and equipment, to found out 5 months later a collector called me saying i owed them $250 for 5 months not paying and going to their gym, i signed up for a monthly membership! No calls, no emails regarding this that they will be charging me even i don’t go to their gym anymore,

a month after not going to their gym they should of call or emailed me that i need to cancel my “monthly” (not a contract) membership or else they will continually charge me and they really waited for 5 months before letting me know so they can charge $250!!!

A friendly advise not to go to their gym or make sure if you sign in for a monthly membership, ready their “terms and conditions” and when you realized i was right MAKE SURE TO TALK TO THEM IN PERSON TO CANCEL YOUR MEMBERSHIP or else you will be charge without knowing and 5 months later collectors will call you.

Life Coach

As a member of almost 2 years, I wish I had positive things to say about this gym.
To start off, the gym’s equipment is always damaged or broken. It takes them weeks-months to replace/fix (if this even happens). The pictures I attached were taken recently during the same week.
Members get charged a ridiculous $50 equipment fee per year on top of the membership price which does not makes sense since equipment is aways out of service, damaged, or not safe to use.. Where is our equipment fee going?
Two machine seats were broken, there is a leak from the roof (for months), and certain machines are not safe to use.
Since COVID, the gym has made changes to the gym and closed off areas so that everything is closer together vs prioritizing members safety and ensuring there is proper social distancing.
I’ve had an experience where extra charges where made to my account and it was hard to get a hold of someone. When I did, it was one of the managers, they had a rude attitude and were wanting me to be okay with their mistake instead of apologizing for wasting my time.

I am so thankful my contract will soon be over and can look for a different gym.
I do not recommend it and will be encouraging friends and family to not sign up this.

Leonardo Aguilar Valdez

Vicente keeps the gym really clean and I enjoy this gym a lot! I been a member since 2014 and I highly recommend it!

A

Golds gym is the worst gym in Watsonville,
Martina the owner is pathetic no customer service what’s so ever.
Javier at the front desk thinks he owns the world by been a manager.
Golds gym in dirty the cleaning company cleans the bathroom over night. They’d don’t clean the bathrooms, showers or the sauna during the day.
City of Watsonville needs to pay them a visit so they can see how unsanitary the place is.

Perciano Gutierrez

If you're ready to invest in yourself. Then Golds Gym is where it's at. It's worth every penny. #healthiswealth ?#nopainnogain