Annie Fowler
1/5
If I could give them a negative star review this would justify negative stars... I was referred to Dietitians of Alaska (whom resides within the office of Anchorage Bariatrics) from my GI doctor as I was diagnosed with Celiac disease in 2021. My GI doctor has been monitoring my diagnosis since then and even though I have been gluten free for 3 years, my celiac levels in my gut are still showing high level of gluten in my system. As a first step in trying to figure out why, my GI doctor referred me to a dietitian to see if there is anything else I could be doing that I wasn't already doing. Knowing that dietitians are expensive, I had Dietitians of Alaska check into my insurance beforehand as I would not be able to afford the appointments if it was not. I spoke to a woman by the name of Gini, who checked & advised me that my insurance approved up to 25 visits, so I went ahead & had an appointment in February. Jump to now & I am being harassed by Precision Practice Management (a medical billing company) claiming I owe them a significant amount of $. Confused I called Dietitians of Alaska to clear up why I had a bill, when I was under the understanding that I had so many visits covered. I again spoke directly to Gini, who is now advising me that my insurance approved up to 25 visits but is subject to my deductible or co-pays... considering that my appointment was in February (OF COURSE) my high deductible was not met & this was NOT properly explained to me by Gini, had it been I would not have made the appointment... Thus I am now saddled with a large bill, putting me in a financial hardship, for 1 single appointment that I should have never had, as they honestly didn't give me any assistance anyways. All in all, Gini & Dietitians of Alaska need to be better about explaining coverage to their potential clients as not everyone is well versed in Medical billing or coverage... or maybe that's how they want to be & do this intentionally... regardless I will never use them or recommend them to anyone EVER!
