Crunch Fitness - Oakland Park - Oakland Park, Florida

Nancy

This gym only cares about money, not the well-being of its customers. The trainer, Luis Dos Santos, failed to instruct any warm-up or stretching before heavy weight and machine exercises, despite knowing that I had never weight trained before and was physically weak due to my sedentary lifestyle. A professional trainer should understand an individual's needs to prevent injuries, yet he completely neglected this.

As a result, I injured my left elbow during a training session with Luis Dos Santos. Even after expressing my pain, he continued the exercises, worsening my condition. I was later diagnosed with medial epicondylitis and had to undergo physical therapy. Despite multiple attempts to contact the manager, Jay, and assistant, Taishaun, to request a membership freeze and assistance with medical expenses, I was completely ignored.
On top of that, I submitted a cancellation request for my personal training contract; however, they continued charging me past the cancellation date, with multiple unauthorized charges on my credit card for about $1000, which I am still disputing. Please read other reviews about the same unauthorized charges complains.

This gym only cares about money, not the well-being of its customers. Their lack of accountability, poor trainer oversight, and disregard for injured clients make them completely untrustworthy. If you value your health and fair treatment, stay far away from this place.

Ashley S.

Been at this location for over a year now. Been training with Darius for about 3 weeks. I can feel the difference in my clothes already. He targets every part of the body, building up muscle and strength. Very informative, attentive, and precise especially with your formation. And most importantly very helpful when it comes to using those machines! Highly recommended!

Just S.

I’ve only been here a few times and never had any problems! Also must say the handful of times I went to this location there was a man constantly cleaning machines and running around the place replacing paper towels and refilling the spray bottles with disinfectant! I really to love the Oakland and sunrise location!

Richard O.

I truly enjoy this gym. Pretty much everyone that goes there is there to work out and not just sit on machines and stare in the mirror. Equipment works the staff is friendly and they offer a lot of amenities that I personally don’t take advantage of.

Enmanuel S. B.

A big variety and different machines as well as many of them, so you don't have to be waiting to use it.

Customers service is really good! I really liked my experience there

This person has fantastic customer service skill and she is really kind to people.

"Michelle Britton"

tjk2

I’ve been coming to this gym for 5 years and it’s one of the best gyms. Michelle at the front desk is amazing. Always greets with a smile and a warm welcoming.The Yoga instructors are also amazing. I highly recommend coming here to workout.

Nicole L.

These people are total crooks and thieves. Do not give them access to your bank account under any circumstances. I signed up for personal training and signed an agreement for 12 sessions. After completing 14 sessions I told them I wanted to cancel my personal training. They said ok. They then billed me for an additional four sessions which I did not authorize. They took the money out of my bank account without my permission and I have had to fight with my bank for months and file multiple claims. This gym will steal your money and they will never let you cancel even if you completed the agreement. I deeply regret joining this gym.

Kavin P.

This Crunch Fitness location was nowhere near the quality of other Crunch gyms I’ve visited. The equipment felt outdated, and the overall atmosphere made it seem like an old, neglected gym. For example, the incline bench press felt like sitting on a polished rock—definitely not comfortable.

Hygiene was also lacking. There were no wet wipes available; instead, you have to use a spray and napkins, which wasn’t ideal. The cleanliness of the gym itself was questionable. I didn’t notice if there were any locker spaces, but by that point, I just wanted to leave as soon as possible.

If you’re used to well-maintained Crunch locations, don’t expect the same here. Definitely check things out before committing.