Equinox South Bay - Hawthorne, California

Scott B.

I must say, I am thoroughly impressed with the facility and all it has to offer. From the moment I stepped in, I could tell that a lot of thought and effort had gone into making the gym a welcoming and comfortable place to work out.

The spacious layout of the gym is fantastic, and I appreciate the abundance of cardio machines available for use. The variety of classes offered is also impressive, catering to all levels of fitness. The availability of free weights and machines is also great, as it allows for a well-rounded workout. I particularly enjoyed the outside workout deck, which provides a unique workout experience.

The pool area is also fantastic, and I found it to be a great place to unwind after a workout. The hot sauna and steam room were an added bonus, and I appreciated having access to these amenities.

The personal training has truly been the standout feature for me. Steven is an excellent trainer who pushes his clients to reach their full potential. I appreciate that he challenges me and doesn't let me get too comfortable, which has helped me see significant improvements in my fitness level.

Lastly, the ample parking is a definite plus, but as you mentioned, it would be great to see some EV chargers installed in the future.

Overall, I would highly recommend this gym to anyone looking for a comprehensive fitness experience. With its spacious layout, wide range of equipment and classes, and excellent personal training, it truly has something for everyone. Keep up the fantastic work!

Miguel C.

Even though I'm not a member (too expensive), I'm a frequent user of their spa services. One of their massage therapist is excellent, a true healer. So, it is a good deal, the massage is not cheap but you get access to the facilities. They are clean, well maintain in general and the staff is very cordial and professional.

joshua V.

Very good gym. It's kept clean. Their's always towels and maintenance is done well timing. People are nice as well.

A Q.

1) You need to bring your own lock and key for lockers. Super inconvenient.
2) Entire architecture and infrastructure is outdated
3) A bit dirty
4) Steam room is great and large but dry sauna is very small

Wouldn’t return.

john C.

I usually go to the West Hollywood and Miracle Mile Equinox locations, but I recently visited the South Bay location and was really impressed. I had some questions about membership options and needed assistance with a few things, and Ashlynn, the manager, was incredibly helpful. She answered all my questions efficiently and went out of her way to make sure I was taken care of.

The place is spotless, and the staff is friendly and professional. You can really tell the difference her leadership makes. It would be great to see this level of service at my usual spots too! Equinox should definitely consider sending her to improve other locations.

Dustin P.

Post AND survey acknowledge by owner (about 3 weeks ago) by owner and teams CC’d by their owner. Yet nothing has been done regarding this issue; other than their “we value our members feedback and take issues seriously and rectify promptly” blah blah blah deescalation excuse.

Out here playing in people faces and taking their money, and not cleaning anything!

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For a”Luxury” gym … Not sure what’s up with the cleaning standards at this location. ESPECIALLY for the price members pay!!! This gym can quite affordably clean and fix issues. Having since restarted the gym towards end of January these mold spots have been there … and has clearly no attempt has been made to clean them (literally all the showers in the men’s locker room). I do understand moisture propagates mold growth. However, it is the facilities responsibility to clean with the appropriate methods for obvious health reasons.

In addition, it is beyond me that refilling the shampoo, conditioner, face wash and body wash that has OBVIOUS bacterial growth and biofilm, that these bottles aren’t being replaced.

This facility and management should be ashamed to allow this to be happening. Cleaning standards should be revamped bc watering down showers is not enough!!!

Beatriz S.

This gym is great. The staff is super friendly and they’re always available and helpful. The facilities are in good condition and they’re constantly making improvements and maintaining the equipment and spaces. I love that this gym has so much equipment that even at peak hours you never really have to wait to use anything.

Andy K.

This gym has one of the WORST customer service I’ve ever seen. I went in to try and purchase a membership only to be told that the reps don’t come in till 8:30. It’s now 8:40 and they are still not here. The front desk girl didn’t even accommodate us in any way despite waiting for over 45 minutes. You need to start training your employees better for customers that are wanting to pay for a service. I also see that reviews show this place isn’t kept up with mold all over the bathroom showers. Nothing but negative things to say about this place. You lost 2 members that wanted to get a membership.