Trulieve Punta Gorda Dispensary - Punta Gorda, Florida

La M.

If you like being treated fairly or big on customer service this is NOT THE PLACE TO SHOP. I tried making a simple conversation with the person who was taking care of me and he told me to keep it business oriented. During the payment process the atms were down I left got cash came back nd even tho they had my order ready for check out he made me get to the back of the line a nice gentleman let me take his spot he was next at the register and I finished my transaction. While I was waiting I was standing in front of the hallway one of the employees told me to stand somewhere else which I did then someone else was standing in the exact spot and he said nothing I don’t know if it’s because I was a black women that they treated me that way but I’m heart broken I feel targeted and I left a tip the guy didn’t even have the decency of saying thank you! I’m glad I recorded everything you will be hearing from my lawyers for discrimination.

Jaxson N.

never in my life have a connected with strangers so quick 😂 the employees here are all so nice and friendly and always have something to say about whats on the menu

C T.

Always friendly and efficient service. Love this location and the staff there

James B.

They have corrected every issue and have been doing their best to keep up a great reputation and relationship with their customers. I am changing this review to reflect their increased quality and kindness to their customers. They listened and corrected every issue.

Angelica G.

This place is the bomb diggity. Tony helped me today and man, they are on point with everything. Very kind and patient especially with questions. Very friendly and personable. They always have my order correct and ready fast. No issues no long wait times. Theyre great and i appreciate all that they do.
P.S. Tony is my favorite guy there, we shared dog pictures. 🩵 it was very pleasant. Thanks Tony!

Joey D.

Crissy was a rock star. Plain and simple. BEST bud tender ever.
It was my first visit to this location as I had just moved down from St Pete, and the reception was warm . While there were 5-6 people ahead of me, I waited less than 15 minutes. What blew my mind was there was 1 person dispensing. Crissy shared great energy with a light in her eye and was quick and efficient with me feeling rushed. She was amazing and a joy to talk to while she finalized my order.
I WILL be back, and this location and the management should thank Crissy and have her train others. Many of her skills were instinctual, and her natural personality showed through. However, to lead by example is a path to success.
If I were hiring, I would want someone like her on my team. Well done.

Rishawna C.

My husband went to Trulieve Punta Gorda this past Friday to get his prescription. When he was leaving he grabbed his bag and mistakenly grabbed the cashiers phone and put it in his pocket. A few hours later 3 cops show up at our front door and told him that he stole a phone. STILL not realizing that he accidentally grabbed her phone he told them they were wrong and he didn’t know what they were talking about! After they told him that he was on camera sticking a phone in his pocket at Trulieve, he checked his pocket and sure enough he had her phone. He immediately gave the phone to the officers, apologized, and explained that he had no idea he grabbed her phone until that moment. At that point Trulieve was closed so the next morning we went into the store so he could apologize and explain that he grabbed it by mistake… The cashier got extremely upset put her hand up in the air to shut him up said he was a thief and he was banned from the store to get out!! He still told her “ I just came to say I am sorry and I didn’t realize I grabbed your phone it was genuinely a mistake” She then proceeded to say “GET OUT I don’t care Im pressing charges on you” she closed the door in our face & continued talk bad about him. The other employee said “ I know your husband he’s here all the time and I’ve always had a pleasant experience with him but it’s out of my hands” and apologized.

I just don’t understand how a person can’t comprehend that he grabbed the phone by mistake! Not only is she pressing charges but he is now banned from all the Trulieve stores. UNBELIEVABLE!!

We have 4 kids that all have cell phones and so do we. There is no reason for him to steal her phone. ABSOLUTELY NO REASON!! She has her phone back. She can see that he never even tried to open it or use it. He literally didn’t even know it was in his pocket until the police showed up at our door! Im leaving this review because this is extremely frustrating and after calling to speak to a manager they couldn’t even help because she already put the ban and is pressing charges. (I cannot wrap my head around her not seeing that IT WAS A MISTAKE!!) My husband is not a thief he owns a business and we work very hard for what we have. There is NO way he would intentionally take her phone!!

Mike P.

I had stopped using Truelieve for almost a year. Decided to give them another try. First going for pick up. Seems to have the same problem with waiting times. So a couple days later I tried delivery. In the past I have tried and they never show up and haven't even called. This time was a total 180 called and texted me through the whole process. The flower was phenomenal and the prices were some of the lowest in Florida. Being disabled it is tough for me to pickup product from the store because of the wait times. That is the reason for only 4 stars. But delivery worked out great for me. Very happy Thank you.